FAQs

what does "PRE-ORDER" mean?

Anything marked pre-order means it will be fulfilled within 2-3 weeks of the order date. This might be something that is low in stock or coming soon. You will receive a notification when your item is ready to ship!

how do custom orders work?

Choose your main bead color, choose your lettering type (multi, gold, or black), then type in the comments at checkout what you want your word to be. If ordering multiple custom items, type the color then the word (e.g. blue - Ivy). Custom orders ship 1 week after order date to allow for the magic to occur.

how does sizing work?

Bracelets are made with stretchy elastic cord and are pre-stretched so they're nice and durable. All items are one size and can fit over hands ranging from tiny kids (ages 3+) to a medium adult male's hand.

If you do not anticipate this sizing to work for you, no worries, just shoot me a message! Thought of U aims to be inclusive of all shapes, sizes, and identities and I am always trying to do better to be true to that!

how do I take care of my products?

Stretchy bracelets: ALWAYS roll your bracelet over your hand; do NOT stretch it over your hand. Avoid wearing while bathing, in the pool, or while being exposed to other chemicals as discoloration may occur. 

Stickers: Vinyl is water-resistant, but NOT waterproof. Keep away from extreme temperatures and prolonged exposure to sunlight to reduce fading. 

Tees: For first wash, flip inside-out and wash on cold and dry on low-temp (or better yet, air-dry). Cold water wash and low temp dry on later washes will promote the longevity of tees (and tbh that's true for all your clothes).

what is your return policy?

All sales are final, but please email me feedback if anything happens to your product!